I am a financial services and healthcare revenue professional with over 30 years of experience in payment processing, billing resolution, and customer account management. Throughout my career, I have supported high-volume operations while maintaining accuracy, compliance, and a strong commitment to customer service.

With more than 15 years at Novant Health, I managed complex billing inquiries, reconciled accounts, processed payments and refunds, and collaborated with insurance providers to resolve discrepancies. My background also includes experience in banking, where I supported clients with account management and financial solutions.

I hold a Bachelor of Science in Business Administration & Management from Johnson C. Smith University. I bring financial expertise, operational efficiency, and a people-centered approach to every partnership and professional engagement.